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Steam Train to Elgin - Observation Car Seating

Ceres

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Service Terms and Conditions

ON THE ROAD
* Obey the rules of the road.
* Obey the instructions from the flagman at all times.
* Do not throw objects at a moving train – it is incredibly dangerous and will also damage the train.

ON THE TRAIN
* If you are in need of assistance, go to the Coach Controller or Train Manager.
* Obey the instructions given by our Train Manager (orange visi-vest) and our Coach Controllers (yellow visi-vest).
* Please do not stand or kneel on the furniture and tables, and keep dirty feet off too.
* Everyone loves to peek out of the window, but please do not hang out of the windows.
* Please do not throw litter out of the windows – cleaning staff and bins are available on board.
* No bare feet – the plates between the coaches shift and passengers are at risk of getting injured if their feet are bare.
* We do sell snacks on the train for the moment, but cannot accommodate food on the train and therefore do not allow you to bring your own food on the train.
* Baby food is of course permitted, we just ask that you please be careful when feeding. There are always exceptions, just please speak to us ahead of time (examples – food allergies, dietary requirements, etc.).
* Never throw sweets or money out of the window to children, as this can endanger children approaching the train

IN CASE OF EMERGENCY
* Should passengers require medical assistance, there will always be a First Aid officer on the train with a First Aid kit. Report the incident to a Coach Controller or the Train Manager immediately, and they will assist you.
* In the most unlikely event of a fire, there are serviced and working fire extinguishers on each coach. Report it to the Coach Controller or Train Manager who will attend to the matter.

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For safety reasons we ask you to adhere to these rules.
Sit back and enjoy your journey to Elgin with us.



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